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User Research

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“People ignore design that ignores people.”‍
Frank Chimero, co-founder of Abstract

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Arun Jolly Joseph

Conducting User Research allows a huge potential to have an upper edge from your competitors. It allows you to understand what your users wants, how your users behave, what motivates your users in performing a task, what would keep the satisfaction levels of your end-users up. Building a product for your end-users, giving them the best experience possible, enables you to reach your goals. The examples of these goals could be the following: whether it is to increase efficiency to perform digital tasks, increase the satisfaction levels of your customers, identify the difference in cultures appropriation of colors and visual elements on your platform / service.

The services that you can get in touch with me are for the following:

  • User Research Consultancy
    • Qualitative Analysis: Thematic Analysis, Ethnographic Field Studies
      Quantitative Analysis: A/B testing, Clickstream analysis, Surveys
      End-user workshops: Participatory Design, Brainstorming sessions, persona building, prototype feedback sessions.
      User Interviews: Semi-structured interviews along with shadowing of users, Stakeholder interviews
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